1. Acceptance of Terms

By accessing or using Himetrica ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all visitors, users, and others who access the Service.

2. Account Registration & Responsibilities

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to misuse the Service. This includes, but is not limited to: attempting to access another user's account, interfering with or disrupting the Service, using the Service for any unlawful purpose, transmitting malicious code, or scraping data from the Service without authorization. We reserve the right to suspend or terminate accounts that violate these terms.

4. Rate Limiting & API Abuse

To ensure the stability and availability of the Service for all users, Himetrica enforces rate limits on all API and tracking endpoints. These limits are documented in our Server API documentation. You agree not to:

Exceed or attempt to circumvent published rate limits
Use automated tools to generate excessive or artificial traffic to the API or tracking endpoints
Send fake, fabricated, or inflated analytics data (e.g. spoofed page views, synthetic events, or bot-generated sessions)
Reverse-engineer, probe, or stress-test the Service infrastructure without prior written authorization
Share, redistribute, or resell API keys or allow third parties to use your keys
Use the Service to relay, proxy, or aggregate data on behalf of other analytics platforms

If we detect abuse, we may throttle, suspend, or terminate your access without prior notice. Repeated or egregious violations may result in permanent account termination and forfeiture of any prepaid fees. We reserve the right to block IP addresses, API keys, or accounts engaged in abusive behavior at our sole discretion.

5. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Himetrica and is protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to process your data solely to provide and improve the Service.

6. Data & Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

7. Payment & Billing

Himetrica offers Free, Pro, and Business plans. Paid plans are billed on a monthly or annual basis. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law. We may change our pricing with 30 days' notice. If payment fails, we may suspend access to paid features until payment is resolved.

8. Data Retention

Detailed analytics data (individual page views, events, sessions, web vitals, and frontend errors) is subject to retention limits based on your subscription plan. Data older than your plan's retention period may be permanently deleted. Aggregate daily summaries (traffic totals, top pages, traffic sources, geographic breakdowns, and event counts) are preserved beyond the retention period, ensuring your historical trends and dashboard charts remain available. Individual session details, visitor activity timelines, and event properties beyond the retention window will no longer be accessible. Upgrading your plan extends the retention period for all existing detailed data. Visitor profiles are not subject to retention limits and are kept for the lifetime of your account.

9. Termination

We may terminate or suspend your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through your account settings. We will make reasonable efforts to allow you to export your data before account deletion takes effect.

10. Limitation of Liability

To the maximum extent permitted by law, Himetrica shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service. Our total liability for any claim arising out of or relating to these terms shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Changes to Terms

We reserve the right to modify these terms at any time. When we make changes, we will update the version number and effective date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated terms. We will notify you of material changes via email or through the Service.

12. Contact

If you have any questions about these Terms of Service, please contact us at legal@himetrica.com.